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CompanionKind
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Store Policy

Customer Care

Need help choosing the right product or with an order? Email companionkind@outlook.com. Include your order number when asking about an existing purchase.

​If you notice an error after placing an order, contact us as soon as possible. We will check whether the fulfillment partner can still make a change before production or dispatch.

Our return process and shipping information are available on the Shipping & Returns page.

Privacy & Safety

When you place an order or contact us, we collect only the information needed to process your order, deliver it and support you, such as your name, email, shipping address and order details. We never sell your personal information. Payments are processed securely by our checkout providers, and we do not store full card details. For questions about your personal information, or to request access, correction or deletion, email companionkind@outlook.com. We keep information only as long as needed for orders, customer support and legal obligations. Our store is hosted on Wix, which provides secure infrastructure for our website.

Wholesale Inquiries

For questions about multiple items or a special request, email companionkind@outlook.com. Tell us which products and quantities you are interested in so we can check availability with our fulfillment partners.

Please contact us before placing an order that depends on a specific quantity or delivery date.

Payment Methods

Pay by credit or debit card, or choose PayPal at checkout.

All prices and checkout totals are in U.S. dollars (USD). Available payment options are shown before you place your order.

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